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Sales Contract Completion

A Sales Contract must be signed by both yourself and the Provider before an installation start date can be scheduled. Please carefully read the Sales Contract to ensure it appropriately represents the project’s service and products.

Preparation & Site Accessibility

The location and surrounding areas in which the project will take place must have a clear path for ease of access and debris removal. Appliances, furniture, valuables, delicate items, and furnishings must be removed from both the work site and the path leading up to the work side. Ensure that all electronics and electronic equipment are disconnected and removed prior to the start of Installation.

On-Site Requirements

A Sales Contract must be signed by both yourself and the provider before the installation. Please carefully read the Sales Contract to ensure it appropriately represents the project’s service and products.

Hidden or Unknown Conditions

The location and surrounding areas in which the project will take place must have a clear path for ease of access and debris removal. Appliances, furniture, valuables, delicate items, and furnishings must be removed from both the work site and the path leading up to the work side. Ensure that all electronics and electronic equipment are disconnected and removed prior to the Installation.

Correspondence & Patience

The foundation of a project’s success are patience and effective communication. We will do everything to tend to concerns in an effective and efficient manner. Should an issue arise, please bring it to the attention of the Provider as soon as possible. If the issue cannot be resolved with the Provider, please contact us at 877-477-1121.

People, Children, & Pets

While Providers are working, please keep all occupants, visitors, and pets at a secure distance. The installation project may involve hazardous conditions, including but not limited to: machinery, tools, and debris. If you have any pets, please ensure they are secured in a location away from the work area. Providers cannot be responsible for securing pets while moving about the premises.

Debris & Dust

Every project includes degree of debris and dust. We strongly suggest closing entryways and vents in the installation space to minimize debris and dust.

Noise & Odors

Please be prepared for potentially loud machinery and other varying levels of noise necessary to complete the project.Additionally, certain projects will involve work that produces strong odors, which will diminish soon after your project is completed.

Clean-Up

During work hours the contractors will need to enter and exit your home and cannot be responsible for securing pets. So if you have pets, please make sure they are secured away from the work area.

Sam’s Club Home Improvement Services are powered by Confident Remodels, LLC and its affiliates (collectively, “Confident Remodels”). All products and services are offered, supplied, and performed by third-party authorized dealers (“Dealers”). All financing is through a third-party authorized lender. Confident Remodels, the Dealers, and the Lender are not affiliates of or endorsed by Sam’s Club. The Dealers are solely responsible for the products and services. The lending is solely responsible for the loan product. Sam’s Club has no obligation to perform any responsibilities of Confident Remodels, the Dealers, or the lender, and Sam’s Club does not guarantee the performance of Confident Remodels’, the Dealers’, or the Lender’s obligations. Sam’s Club Home Improvement Services is a trademark owned by Walmart Apollo, Inc. and its affiliates.
*10% Discount Off Dealer’s Everyday Price for Sam’s Club Members. Sam’s Club Home Improvement Services powered by Confident Remodels, LLC and its affiliates (collectively, "Confident Remodels") through third-party authorized dealers ("Dealers") provide Sam’s Club Members with a 10% discount off the Dealer’s everyday price (excluding taxes and permit fees) for comparable home installation products and services in the Sam’s Club Member’s service area as set forth on the Dealer’s invoice. In order to ensure that the Sam’s Club Member receives the Dealer’s Everyday Price, Confident Remodels continually analyzes the prices charged by the Dealer for both cash and credit purchases of comparable products and services in the geographic area that forms a 25-mile radius from the applicable Sam’s Club Member’s service location during the 90-day period prior to the invoice date. Every invoice will show the Dealer’s Everyday Price for the home installation products and services purchased and the 10% discount provided for being a Sam’s Club Member.
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